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FAQ
How do you ship my parcel?
Happy durian support several posting methods to meet different requirement for our customer. For your information, we will arrange to ship out your parcel within 1-5 working days after your order turn
What should I do if my parcel delivery delays? Could you contact courier company on my behalf?
We recommend you to contact courier company personally because parcel delay often caused by incorrect address, absence during delivery or address not found. Please call the courier directly for better
Can I request a specific delivery time?
Delivery time is purely depending on the postman route schedule, in other words, it is unpredictable. Please contact the courier company if you want to arrange or confirm your delivery time. If t
My order is urgent, what should I do?
Please contact the courier company to confirm your delivery on the desired time frame. Kindly understand that delivery process is beyond our control. The delivery process may be delayed due to vario
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